BuffNG is a web application for ordering all kinds of services; it pairs service seekers with the service providers who have been registered as users of the BuffNG platform. BuffNG Limited is a company registered with the Corporate Affairs Commission of Nigeria with company registration number RC 1662706.
If you object to this Agreement or any subsequent modifications to it, or become dissatisfied with your membership of the Mobile App/Website in any way, your only remedy is to immediately discontinue your use of the Mobile App/Website; and Terminate your membership by notifying us in writing.
1. Using the BuffNG Mobile App
1.1 The use of the BuffNG app requires installation of the software from the respective app stores or via the bugg.ng website, and registration of a user account. When installing the BuffNG app, the mobile number of the BuffNG service user is linked to the respective user account and added to the BuffNG database.
1.2 When using the BuffNG app to request service, the user has the option to choose whether he/she wishes to pay in cash or via mobile payment to the provider.
1.2.1 To pay via mobile payment, the user has the option to pay with his BuffNG Wallet.
1.2.2 To pay using BuffNG Wallet, the user must first pre-fund his/her Wallet using his/her ATM Card/Debit or Credit Card, or do a direct transfer from his/her banking app to his BuffNG Wallet.
1.2.3 All transfer from bank account to BuffNG Wallet are processed through Rubies Microfinance Bank and transfers that are indicated as "Instant" by the customer during transfer are instantly credited to the BuffNG user's Wallet. Hence, delivery of transfers to BuffNG user Wallet depends on the transfer method the user selected from his/her bank app during the process of the transfer.
1.3 Any complaints regarding a payment, kindly send email to our support team at firstname.lastname@example.org or call our support line 0700 BUFFNG (070032788294). We are available on weekdays 09.00 am -05.00 pm and Saturdays 9.00 am - 02.00 pm W.A.T.
2. BuffNG Mobile Payment Conditions
2.1 Mobile payments can be made by a user of the BuffNG app who has included his/her card, or has pre-funded his/her BuffNG Wallet on the app.
2.2 When you make mobile payments, BuffNG is the receiver of the payment. BuffNG further forwards the received payment to the service provider.
2.3 When you choose card payments as your payment option you will be charged 1.6% of the total amount for transactions less than 2500 and 1.6% + 100 for transactions above 2500.
2.4 The inter-mediation of card and account payments in the BuffNG app is carried out through Paystack whose Terms & Conditions can be found here https://paystack.com/terms.
2.5. When you choose to fund your wallet via Instant Bank Transfer to Wallet, the transaction charge is N100 for transactions below N100,000 and N150 for transactions above N100,000. Hence, if you wish to fund your wallet with N2000, you are to transfer N2100 because the BuffNG system will automatically deduct N100 and credit your BuffNG Wallet with N2000.
2.6 To fund your BuffNG Wallet via Bank transfer option, you must have added your bank account to the app. And during this time, BuffNG generates a unique virtual account number for you to enable you fund your BuffNG Wallet whenever you need to.
2.7 BuffNG is in charge of the working of card payments and offers card proprietors bolster in taking care of issues. The resolution of card and mobile payment related issues additionally happens through BuffNG in situations where the issue is specifically identified with the in-app payment process. For card related disputes or issues send email to email@example.com or call 0700 BUFFNG (070032788294). Request sent by email should get response within 24 working hours. You may also contact us through the app. BuffNG shall resolve all card and mobile payment related issues and applications upon having clarity on the issue within three working days.
3. Service Ordering or Cancelling
3.1 If the BuffNG app user requests a service and the provider has affirmed the receipt of request then the service is considered pre-ordered.
3.2 A service is considered to be cancelled in the situation where the provider has been notified about the receipt of an order and the BuffNG app user waives the use of the service after a notice has been received.
4. Use of the BuffNG app
4.1 BuffNG is a mobile app that enables persons requiring a SERVICE to find a suitable service provider closest to them.
4.2 The utilization of the BuffNG application depends on a general license issued by BuffNG. The license is legitimate for a non-constrained period and is free of charge for the user. If there should arise an occurrence of any shortcomings in the app, we will try to revise them at the earliest opportunity, yet please remember that the usefulness of the app might be confined because of intermittent specialized blunders and we are not liable to ensure boundless flawless working of the app consistently. We should likewise acknowledge no risk for any misfortunes acquired as a result of the BuffNG app not working or not being usable in the coveted way. If the client's entitlement to utilize the app is cancelled, the relating general license will likewise be revoked.
4.3 Since the BuffNG app is basically a link between customers and providers, BuffNG can't impact or assume any liability for the quality or imperfections of the service. Providers are not workers of BuffNG and thus, we can't ensure reliably precise and flawless arrangement of services found by means of BuffNG. For settling complaints please contact our customer support (referred to in clause 1.3).
4.4 Lost and recuperated things that have been taken to the BuffNG office have a 14-day time traverse to be recovered after which BuffNG won't be held liable for them.
5. By signing up with BuffNG, a customer shall agree to the following conditions
3 BuffNG might be entitled to pass on the database of user information to third parties without prior notice of the app users. If there should be an occurrence of a transfer of the business or the database, the rights and conditions emerging from this permit understanding shall be transferred too.
4 BuffNG shall have the right to forward user information and bank information to Paystack for payment processing as a middleman between the user and the payment processing company.
5 BuffNG has the right to send promoting messages and validation codes through SMS, Push Notifications and email messages.
6 BuffNG only encourages the use of 2 modes of payments i.e Cash and Wallet. Every other mode of payment is at the discretion of the provider.
6. Good practice of using the BuffNG app
6.1 As BuffNG isn't a supplier or merchant of the service, we can't impact the nature of the service. Any issues with imperfections or nature of the service should be settled as per the guidelines and directions of the service provider or the appropriate supervisory authority.
6.2 BuffNG is determined to improve the quality of services, therefore, we continuously gather ratings and ask customers to fill out a feedback form in the BuffNG app. This enables us to offer suggestions to providers encouraging them to improve the quality of their services.
6.3 We expect that the users of the BuffNG app utilize the application in compliance with common decency and are deferential of the providers who offer their services through BuffNG.
6.4 BuffNG shall do her best to make sure that only providers, who have integrity and are conscious of their business and customers, utilize the BuffNG app. In any case, we are in no situation to ensure that each provider, found by means of the BuffNG app, meets this mentioned criteria consistently. On the off chance that you encounter frightful service, please tell the company in charge of the service, a supervisory authority or our customer support (alluded to in statement 1.3).
6.5 if we get a dissension, which has a component of the commission of a wrongdoing by a provider, we shall without hesitation launch a formal complaint to the Nigeria Police Force against the provider and cooperate with the Nigeria Police Force in guaranteeing that the charges contained in our protest are persistently examined.
6.6 if a customer lays an allegation against a Provider, particularly in occasions where subtle details of providers are shared on the web, Provider has the right to request legal redress and may press charges against such a customer if there's any harm caused to their character.
7. Referral Campaign
7.1 BuffNG shall reward customers with N10,000 for every customer they successfully refer to register and order at least 10 services with BuffNG.
7.2 Rewards are available for transfer to the customer's account once the person referred hits his 10th order. Transfer of referral earnings to the customer's account is instant.
7.3 BuffNG has the right to void any reward and block customer accounts if it suspects any fraudulent activities and charge the customer for the damages caused.
These Terms and Conditions put forward the fundamental terms and conditions applying to and representing the understanding between you (hereinafter alluded to as "you" or "Provider") and BuffNG with respect to utilization of the BuffNG App to provide services.
Keeping in mind the end goal to render Services by means of utilizing the BuffNG App you should consent to the terms and conditions that are put forward below.
If you object to this Agreement or any subsequent modifications to it, or become dissatisfied with your membership of the Mobile App/Website in any way, your only remedy is to immediately discontinue your use of the Mobile App/Website; and Terminate your membership by notifying us in writing.
1.1. BuffNG (also referred to as "we", "our" or "us") - a limited liability company incorporated and registered under the laws of the Federal Republic of Nigeria with company registration number RC 1662706. BuffNG Limited's Head office is located at Ceaser Plaza, No 1 Godwin Abbe Way (Limit Road), Off Sapele Road, Benin City, Edo.
1.2. Affiliate - means an individual or organization who provides certain BuffNG Services in a local state or city.
1.3. BuffNG Services - services that BuffNG and/or its Affiliates provide you, including provision and maintenance of the BuffNG App, customer support, mediation of the payments and communication between you and the Customer or other similar support services as described in these Terms or the Agreement.
1.4. BuffNG App - BuffNG App refers to the App, which the Provider use to receive and accept requests and manage services.
1.5. Customer - a person requesting Services by using the BuffNG mobile app.
1.6. Provider or you - the person providing Services via the BuffNG App.
1.8. License - means your right to use the BuffNG App and the Website in accordance with the Agreement.
1.9. Website - BuffNG's website located at buff.ng and buffs.ng and any of its subpages.
1.10. Price - the fee a Customer is obliged to pay you for provision of the Services.
1.11. BuffNG Fee - the fee you are obliged to pay to BuffNG for the right to use the BuffNG App. BuffNG Fee consists of a fee per each Customer order you have completed.
1.12 Withdrawal Fee - The fee collected by BuffNG for processing of instant funds transfer to your bank account when you request for a withdrawal of your revenue. Also, this fee will be collected from you when a Customer choose to pay via in-app payment and if the amount exceeds N1000. Thus, an automatic transfer is done to your account if the service amount is greater than N1000. This fee is N100 per every transfer and withdrawal to your account.
1.13. In-app Payment - a payment made by the Customer via the BuffNG App for the Services. The In-app Payment may be made by using BuffNG wallet or any other electronic payment method enabled by BuffNG.
1.14. Services - the service you are providing to the Customer whose request you have accepted via the BuffNG App.
2. ENTRY INTO THE AGREEMENT
2.1. Prior to using the BuffNG App you must sign up with BuffNG by providing the requested information in the signup application, requesting to sell services through the app and uploading necessary documentation where required by BuffNG on the App. Upon successful completion of the signup application BuffNG will provide you with a personal account accessible via your phone number and password that you have chosen during registration. By clicking the "Sign up" button located at the end of the signup application, you represent and warrant that:
2.1.1. according to law you are entitled to enter into an agreement with BuffNG to use the BuffNG App for providing the Services you render;
2.1.2. you have carefully studied, fully understand and agree to be bound by these Terms and Conditions, including all your obligations that arise as provided herein;
2.1.3. all the information you have presented to BuffNG is accurate, correct and complete;
2.1.4. you will not authorize other persons to use your account nor transfer or assign it to any other person;
2.1.5. you will not use the BuffNG App for unauthorized or unlawful purposes and impair the proper operation of the BuffNG App;
2.1.6. you will not copy or distribute the BuffNG App or other BuffNG content without the prior written permission from BuffNG;
2.1.7. you will keep your BuffNG account accurate and profile information updated at all times;
2.1.8. at all times you will fully comply with all laws and regulations applicable in the State you are providing Services, including (but not limited to) laws regulating services you render;
2.1.9 you are neither an employee nor an agent of BuffNG Limited;
2.1.10 You are obliged to satisfy all mandatory requirements prior to account activation;
2.2. You are obliged to provide your own bank requisites in the course of filling the payment details upon registration. In case you are a legal person, you must insert the bank account of the company. BuffNG or its Affiliates are transferring In-app Payment fees to the bank account you have provided. BuffNG and/or its Affiliates are not liable for any incorrect money transactions in case you have provided wrong bank requisites.
3. YOUR RIGHT TO USE THE BUFFNG APP AND THE WEBSITE
3.1. The BuffNG App. The BuffNG App enables you to get service requests from Customers that are interested in your Services, which you can either accept or reject at your own picking.
3.2. License to use the BuffNG App and the Website. BuffNG hereby grants you, subject to the terms of the Agreement, a non-exclusive, non-sublicensable, non-transferable License to utilize the BuffNG App and the Website as per the terms alluded to in this.
3.3. In course of using the BuffNG App and/or the Website you may not:
3.3.1. decompile, reverse engineer, or otherwise attempt to obtain the source code of the BuffNG App and/or the Website;
3.3.2. modify the BuffNG App or Website in any manner or form or to use modified versions of the BuffNG App or Website;
3.3.3. transmit files that contain viruses, corrupted files, or any other similar BuffNG App or programs that may damage or adversely affect the operation of another person's computer, BuffNG Services, Website, BuffNG App or hardware, or telecommunications equipment;
3.3.4. attempt to gain unauthorized access to the BuffNG App, Website or any other BuffNG Services.
3.4. In order to use the BuffNG App and Website you are obligated to pay BuffNG or its Affiliates the BuffNG Fee as described in section 5 of these Terms and Conditions.
3.5. The License conceded herein denies consequently and at the same time with termination of the Agreement. After termination of the Agreement you should quickly quit utilizing the BuffNG App and BuffNG has the right to block and erase your record without an earlier notice.
3.6. Using labels of BuffNG. Also, BuffNG may give you marks, stickers or different signs that allude to BuffNG or generally show that you are utilizing the BuffNG App. BuffNG awards you a non-exclusive, non-sublicensable, non-transferable license to utilize such signs and just to indicate that you are giving Services by means of utilizing the BuffNG App. After end of the Agreement you should instantly expel and dispose of any signs that allude to BuffNG or its image.
3.7. All copyrights and trademarks identified with BuffNG, including source code, databases, logos and visual outlines are possessed by BuffNG and ensured by copyright and trademark laws. By utilizing the BuffNG App, Website or some other BuffNG Services you don't procure any right of possession to any licensed innovation of BuffNG.
4. PROVIDING THE SERVICES
4.1. Your Obligations. You hereby promise to give Services in line with the Agreement and additionally laws and regulations in the State where you are offering Services. Kindly note that you are completely responsible for any infringement of any local laws and regulations as may emerge from providing Services in the city or state where you offer Services.
4.2. You must, have all licenses, registrations, accreditation and other documentation that are required in the appropriate ward for rendering the Services. It is your commitment to keep up the legitimacy of all previously mentioned documentation. BuffNG maintains all authority to expect you to exhibit prove and submit for audit all the essential licenses, grants, endorsements, specialist, enrollments and accreditation and additionally their restorations.
4.3. You must render services to customers in a professional manner according to the business ethics to giving such services and attempt to always satisfy the customer.
4.4. You have the sole right to decide when and for how long you are rending the Services.
4.5. Costs you bear while offering the Services. You are obliged to give and keep up all gear and things that are important to offer the Services to customers at your own particular cost, including a smart phone, mobile data plan, and so on.
4.6. Prices. You have the right to charge a price for each case you have accepted a Customer via the BuffNG App and delivered the Service as requested by the customer. The Price is set by you during the process of requesting to sell through the BuffNG App, except for Delivery Service, whereby the price is preset by the BuffNG App and is calculated based on the distance covered, and cases where by the service was requested via marketplace bid, in such cases, whatever price you and the customer agrees on before the customer accepted your bid becomes the final price for that service. Should you want to, you can charge the customer a fee less than the price as agreed on the app, but this will not in any way change the BuffNG Fee. Charging less is at your own expense.
4.7. Customer may pay the price for the Service either directly to you or via the In-app Payment as described in section 6 of these Terms and Conditions. On the off chance that the Customer pays the Price specifically, it is your commitment to collect the Price. If on the other hand the Customer does not pay, BuffNG will assist you with collecting the Price due, anyway BuffNG has no commitment to repay the Money.
4.8. Promocodes. As a provider, you can create promocodes and apply them to your enabled services on the BuffNG app. If you add a promocode, the value of that promocode is automatically applied to that service when a customer orders it. The customer does not need to have the promocode or manually apply it when ordering your service, instead it is automatically applied and the customer is given the value off the total price of that service. Kindly note that whenever you create a promocode, you bear the cost of it. This will not in any way affect the BuffNG Fee for that service. You are 100% responsible for any promocode you create.
4.9. Receipts. After you have successfully completed each Service, BuffNG will make a receipt comprising of the details of the service available. You will have the capacity to get to the receipt of each service from BuffNG App.
5. BUFFNG FEES
5.1. Every time you use the BuffNG App to accept and offer a Customer services, you are obligated to pay the BuffNG Fee. The BuffNG Fee is paid in light of the Price of every Service you have completed.
5.2. The BuffNG fee is collected automatically from the service fee paid by the customer if the customer chooses in-app payment method and the balance is credited to your wallet or transferred directly to your bank account. If the customer chooses to pay in cash, the BuffNG fee is automatically collected from your wallet.
6. IN-APP PAYMENTS
6.1. BuffNG may enable its Customers a possibility to pay for the Service via bank transfer, ATM/Debit or Credit Card, Business or mobile carrier payment directly in the app (i.e. In-app Payment). You hereby authorize BuffNG to act as your limited commercial agent solely for the purpose of collecting, on your behalf, the Prices, applicable taxes or other fees paid by the Customer via In-app Payment. You additionally agree that any payments made by the Customers via the In-app Payment shall be considered the same as payments made directly to you.
6.2. You may not refuse payment by the Customer via the In-app Payment, or influence the Customer against the use of the In-app Payment. In case you refuse to accept an In-app Payment without just cause, BuffNG shall be entitled to charge you a contractual penalty in the amount of _4000 for every refusal and/or block your right to use the BuffNG App in case of repetitive behaviour.
6.3. All payments below N1000 made to you through in-app payments are stored in your wallet after the deduction of BuffNG fee, however, payments above N1000 are automatically transferred to your bank account once you successfully deliver the service. You have the right to withdraw any money in your wallet to your bank account whenever you feel like. However, the minimum amount you can withdraw is N200.
6.4. Please note that BuffNG is not obliged to pay you the Price due from the Customer if the In-app Payment failed because Customer's credit card or mobile payment is cancelled or is unsuccessful for reasons not attributable to BuffNG. In such case we will help you in requesting the Price due from the Customer, and shall transmit it to you once the Customer has made the requested payment.
6.5. Before rendering Services, you should check that the administration is in effect really gave to the Customer or that the Customer has explicitly affirmed that it approves the customer to order the services under its account. On the off chance that you commit an error in recognizing the Customer, and the In-app Payment is charged to a person, who has not been given or has not approved the Services, BuffNG shall repay the Customer for the Price. In such case you are not entitled to get the Price from BuffNG. Moreover, for each wrongfully connected In-app Payment BuffNG shall charge you a contractual penalty up to N3000.
7. CUSTOMER SUPPORT
7.1. As one of our services, we may give you customer support with respect to utilizing the BuffNG App.
8. RATINGS AND ACTIVITY
8.1. Keeping in mind the end goal to ensure top notch benefit through the application provided by BuffNG and give extra consolation to our Customers, you therefore recognize that the Customers may give you a rating and leave input with respect to the nature of the Services that you have given. Your normal rating will be connected to your BuffNG record and accessible to Customers while requesting for Services. The Customer is obliged to give the appraisals and remarks in accordance with some basic honesty, and on the off chance that we, in our carefulness, locate a specific rating or remark to not be in compliance with common decency, we may evacuate it.
8.2. You agree that with a specific end goal to give reliable services to Customers, BuffNG may decide a minimum average rating that all Providers must have and keep up. On the off chance that, after an applicable warning from BuffNG, you don't build your average rating within the speculated time or days, your BuffNG account will be consequently suspended either temporarily or permanently. BuffNG may reverse the suspension of your account on the off chance that it is justified by any external conditions or it is identified that the suspension was caused by a system mistake or false ratings.
9. MARKET OVERVIEWS AND CAMPAIGNS
9.1. Market overviews. BuffNG may send you, by means of the BuffNG App, SMS, email or other means, market overviews, with a specific end goal to expand your mindfulness in regards to when the request by the Customer is most astounding. However, take note that such market reviews are just our recommendations and don't constitute any commitments for you. As the market outline estimations depend on past measurements, BuffNG can't give any assurance that the genuine market circumstance will match the estimations given in the market review.
9.2. Campaigns for Customers. BuffNG may likewise once in a while organize different campaigns to Customers with a specific end goal to promote the BuffNG applications, whereby the Price paid by the Customer is decreased. In such case BuffNG will tell you about particular campaign terms and by and large will pay you compensation, adding up to the money related estimation of the service offered to the Customer (i.e. difference between the sum that you ought to have gotten and the one you really got because of the marketing campaign). Such pay shall be paid you simultaneously with payment of the Prices.
9.3. BuffNG may likewise do other campaigns for Providers as well as the Customers under the terms associated with the particular campaign.
10. RELATIONSHIP BETWEEN YOU, BUFFNG AND THE CUSTOMERS
10.1. You accept that by providing Services to the Customers, you and the Customer are bound by a service contract, to which BuffNG and its Affiliate isn't a party.
10.2. BuffNG and its Affiliates do not control or direct your provision of Services. You have the sole right to decide when and for how long to utilize the BuffNG App and whether to accept the Customer's request received via the BuffNG App. You acknowledge and agree that you have complete discretion to provide services or otherwise engage in other business or employment activities.
10.3. You hereby acknowledge and concur that BuffNG and its Affiliates is simply providers of the BuffNG App and its supporting services and do not provide Services. By giving the BuffNG App, BuffNG and its Affiliates go about as facilitators of service between you and Customer.
10.4. You, BuffNG and its Affiliates therefore explicitly concur that the connection between the parties isn't an employment agreement, nor does it make an employment relationship between you and BuffNG or Affiliate. The parties additionally concur that no joint wander or association exists amongst you and BuffNG or its Affiliates. You may not go about as a worker, specialist or representative of BuffNG or its Affiliates nor tie them to any agreement.
10.5. In the event that because of the ramifications of compulsory laws or else, you are considered as a worker of BuffNG or its Affiliate, you therefore consent to reimburse, safeguard and hold BuffNG and its Affiliates safe from and against any cases by any individual, entity, controller or legislative specialist in view of such suggested employment relationship.
11. PROCESSING OF PERSONAL DATA
11.1. Processing your personal information. Processing your personal information. BuffNG gathers your personal information, for example, name, address, phone number, email address, vehicle data, license plate number, verification documents, and location based data keeping in mind the end goal to empower the planned working of the BuffNG App and give you and our Customers BuffNG Services. We may likewise ask for you to give your service license and other fundamental records, keeping in mind the end goal to distinguish whether you have capabilities for pursuing this professional activity and protecting the contractual relations associated with the BuffNG Services. We reveal your personal information to Affiliates and other third parties just for the purpose of providing BuffNG Services.
11.2. You may at any time demand to see, refresh or expel your personal information. In any case, please take note of that in the event that you ask for to expel your personal information, BuffNG may need to terminate your right to render Services. After you erase your BuffNG account, BuffNG shall erase your personal information, however not before six (6) months has gone as of erasing your record (on the off chance that any legally binding issues approach). Certain individual information might be kept for a more drawn out time frame, if so required by the appropriate law.
11.3. Transmitting your geo-location and other data to Customers. With a specific end goal to give BuffNG Services, we gather your geo-location data while you are utilizing the BuffNG App. This implies we monitor and track your geo-location and may share your present location through the BuffNG App to the Customers so as to give them the BuffNG Services. Moreover, we will give Customers your name, profile picture of identification purpose and safety reasons. In the event that you might want your geo-location information and other previously mentioned data not to be accessible to Customers, you must close the BuffNG App or show in the BuffNG App that you are as of now not willing to render Services.
11.4. Your right to process personal information of Customers. You may not process the personal information of the Customers without the consent of BuffNG. You may not contact any Customer or gather, record, store, allow access, utilize or cross-utilize the personal information given by the Customers or revealed to you through the BuffNG App for any reason other than for the purpose of fulfilling the requested Service.
12.1. The BuffNG App is given on an "as may be" and "as accessible" basis. BuffNG and its Affiliates do not represent, warrant or guarantee that access to BuffNG App will be uninterrupted or error free. As the utilization of BuffNG App for requesting for Services relies upon the conduct of Customers, BuffNG and its Affiliate don't ensure that your use of the BuffNG App will bring about any Service requests. BuffNG is not liable for the proper functioning of the BuffNG App and any loss or damage that you may incur as a result.
12.2. To the greatest degree allowed under the appropriate law, BuffNG or potentially any of its Affiliates, delegates, directors and workers are not liable for any misfortune or damage that you may incur under or regarding the Agreement or because of utilizing the BuffNG App, including however not restricted to:
any direct or indirect property damage or money related loss;
loss of profit or foreseen investment funds;
loss of business, contracts, contacts, generosity, notoriety and any loss that may emerge from intrusion of the business;
loss or inaccuracy of information;
injury or death toll to a third party or customer emerging from your utilization of the BuffNG App and
any other kind of loss or damage.
12.3. For shirking of uncertainty BuffNG does not guarantee the submission of requests by the Customers and can not the slightest bit be considered as a person acting on behalf or in the name of the Customer. BuffNG will endeavor to expel unwanted customers of the BuffNG App. In any case, BuffNG or potentially any of its Affiliates are not responsible for the activities or non-activities of the Customers or their co-travelers utilizing the BuffNG App and might not be subject to any loss or damage that you may bring about because of activities or non-activities of the Customers.
12.4. Kindly note that you are fully responsible for breach of the Agreement and/or any other applicable laws or regulations and must stop and tend such breach immediately after you receive a particular demand from BuffNG, its Affiliate or any state or other authority.
12.5. You are completely obligated and should reimburse BuffNG for any immediate or potentially backhanded loss or potentially damage, loss of profit, cost, penalty, fine that BuffNG or potentially any of its Affiliates or delegates may acquire regarding your break of the Agreement as well as case by a third party directly or indirectly identified with providing of Services. Should any of the Customers exhibit any cases against BuffNG regarding your provision of Services, at that point you must repay such loss to BuffNG in full within 7 (seven) days as of your receipt of the demand from BuffNG.
12.6. In case BuffNG has any claims against you, then you shall repay BuffNG any legal costs related to assessment of the damages and submission of claims identifying with remuneration for such damage.
13. TERM AND TERMINATION
13.1. The conditions explicitly determined in these Terms and Conditions should go into force as of submitting App Signup form. Each other document that is a piece of the Agreement shall go into force once the particular document has been given to you and begin or continue to provide Services, unless recommended generally in the Agreement.
13.2. You may end the Agreement at any time by notifying BuffNG 4 (four) days ahead of time, after which your right to utilize the BuffNG App and BuffNG Services shall end. The Agreement will likewise end upon the cancellation of your BuffNG account.
13.3. BuffNG may end the Agreement whenever and for any reason at the sole discretion of BuffNG by notifying you no less than 2 (two) days ahead of time.
13.4. BuffNG has the right to instantly end the Agreement and block your access to BuffNG App without giving any early notification on the off chance that you rupture the Agreement, any relevant laws or controls, stigmatize BuffNG or its Affiliates, or cause harm to BuffNG or its Affiliates' brand, reputation or business as dictated by BuffNG in its sole discretion. In the previously mentioned cases BuffNG may, at its own discretion, restrict you from creating another account or find a way to prevent you from providing Services.
14.1. BuffNG has the sole right to roll out improvements to any of the documents forming piece of the Agreement. Any changes to the Agreement shall go into force after they have been communicated to you to by means of email or BuffNG App and you have kept on giving Services, unless recommended generally in the Agreement.
14.2. Before we make any changes to the Terms and Conditions, BuffNG should post an updated version of the Agreement on the Website and app (https://buff.ng/terms/_) and give you no less than 10 (ten) days earlier notice. On the off chance that you keep on using the BuffNG App, you shall be regarded to have acknowledged the modified conditions.
15. APPLICABLE LAW AND COURT JURISDICTION
15.1. The Agreement shall be governed by, and construed and enforced in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of law principles or the United Nations Convention on the International Sale of Goods.
15.2. Any dispute that may arise in connection with this Agreement, whether with respect to its existence, validity, interpretation, performance, breach, termination or otherwise, shall be settled by way of negotiations. If the respective dispute resulting from this Agreement could not be settled by the negotiations, then the dispute will be finally solved by the appropriate Court in the Federal Republic of Nigeria.
16. CONTACT INFORMATION
16.1. You are obligated to immediately notify BuffNG of any changes of your contact information and guarantee to keep the contact information accurate and up to date.
16.2. BuffNG office is located at Ceaser Plaza, Off Limit Road, Sapele Road, Benin City, Edo State.
17. FINAL PROVISIONS
17.1. If any provision of the Agreement is held to be unenforceable, the parties shall substitute for the affected provision an enforceable provision that approximates the intent and economic effect of the affected provision. The failure or delay by either party to enforce any term of the Agreement shall not be deemed a waiver of such term.
17.2. You may not assign the Agreement or any of its rights or obligations there under, if not provided otherwise by the Agreement.